Contact Us
Check your order status instantly
You can track the live progress of your prescription review and dispatch right now:
- Log in here: https://account.getadrip.shop
- Enter your email address
- We will send a secure code (OTP) to your email — enter this code to log in
- Click on Orders
On mobile?
Tap View Timeline to see the full tracking history. If you do not see your order in your account, it is likely that a different email address was used at checkout. Please try logging in with any other email address you may have used previously.
Please also make sure you’ve read any messages from our medical team. If you’ve been waiting longer than 72 hours, it most likely means that the requested documentation/photos were not uploaded and our clinicians have contacted you for more information.
Still need help?
You can find instant answers to common questions (dosing, subscriptions, WBQ, delivery and more) in our Help Centre:https://getadripsupport.zendesk.com/hc/en-gb
You can also call us on +44 7401 479055 (Open Monday to Friday, 9:30am – 5:00pm) or send us a message directly here: https://getadripsupport.zendesk.com/hc/en-gb/requests/new